IT服务台
Western is transitioning to a new Student Information System called Colleague. 2月29日, we made some important system preparations that impact your login for MyWestern, 自助服务, 黑板上, 和财政援助制度.
As of this date, your login information to access these systems will change:
- 你的 Student ID number will change to include the letter “W” before the number:
- If you currently have a 9-digit ID number beginning with two zeros “001234567” it will become “w1234567”
- If you currently have a 7-digit ID number “1234567” it will become “w1234567”
- To log into the systems listed above and to log in to any on-campus computers, 你将使用你的新学生证号码.
- 你的 password will remain the same, as will your student 电子邮件 address. (Note that some links to 黑板上 may ask for your 电子邮件 address rather than your ID number to log in.)
You do not need to get a new Student ID card unless you receive a separate communication.
If you have any issues logging in, 请 contact the IT服务台 at PCService@plan-net-mkt.com or 608-789-6266.
Western’s IT服务台 assists with student and staff login issues (MyWestern, 电子邮件, 黑板上, network) and maintains Western’s computers, 网络设备, 和手机.
Our help desk walk-up hours are Monday-Friday, 8:00 a.m.- 3:30 p.m. We are located in the lower level of the Business Education Center.
You may call the help desk (608-789-6266) or 电子邮件 the help desk (pcservice@plan-net-mkt.com),随时寻求协助. Please include your full name and student ID number if you leave a voice mail message or send an 电子邮件.
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